Frequently Asked Questions

  • No! My collection has a little something for everyone… soaps, body butters, hand salves, lip balms, scrubs, bath salts & bath bombs. My formulas are mild, my scents are subtle, and everything is made with the finest natural ingredients. I'm always expanding my product line, so follow me on Instagram for updates or contact me to discuss custom gifts.

  • Yes, I offer customizable gift sets designed to pamper you or your loved ones.

    I can create custom gifts for celebrations and special events, with easy pickup at one of my store locations. This includes corporate gifts, ideal for clients and staff incentives; quality products for Housewarming gifts, Wedding favours & Baby Showers; or any other excuse to pamper yourself or a friend!

    Don’t be shy, get in touch to discuss the options for that perfect gift.

  • Absolutely! I can create customizable gift sets for businesses and even add your company logo. If you're in search of corporate gifts for clients or staff incentives then look no further!

    I can provide products for individuals, gift sets for housewarming gifts, guests in Boutique Hotels or any other fabulous reason you can think of.

    I am also open to exciting collaborations with retailers interested in featuring my products.

    Get in touch early to discuss your order, as fulfillment may take up to 30 days depending on size and complexity. Don't hesitate to reach out, I’m here to work out the details with you.

  • Currently, this website serves as an informative platform, and does not facilitate online sales. If you are interested in purchasing my products or placing a customized order, please don't hesitate to reach out to me directly. I can create create custom gifts and arrange for easy pickup at one of my store locations.

    I am a stockist at The Storehouse. Find a selection of my products in both locations - Vancouver & Cloverdale:

    4332, Main Street, Vancouver (Riley Park neighbourhood)
    #4-5723, 176 St. (downtown Cloverdale)

    You can also find a selection of my products in the newly opened plant-based AM Cafe, in the Mount Pleasant neighbourhood - 2528, Guelph St, Vancouver.

    I am a regular vendor at the madeinthe604 Pop Up Markets at Heritage Hall on Main Street. Check my Instagram for updates on the next market or contact me for dates. I look forward to seeing you there!

    For those outside the local area, I am more than happy to accommodate your interest. Please contact me to discuss shipping options and costs.

    Thank you for your interest, I look forward to connecting with you soon!

  • Yes, 100% natural. There are no hidden nasties, harsh chemicals or synthetic ingredients in my recipes. My recipes include nourishing oils, butters, clays, herbs, botanicals, natural colourants and pure essential oils… that’s it!

  • Yes! My products are made with only natural ingredients and contain no synthetic preservatives—great for your skin, but sensitive to temperature changes. Body butters, hand salves, and lip balms may soften or melt in warm weather, or harden and develop a grainy texture in cooler temperatures. This doesn’t affect their effectiveness, but it may alter the texture.

    To fix this:

    • If a product becomes too soft, place it in a cool area (or the fridge) to solidify.

    • If grittiness occurs, gently remelt it using a shallow pan of warm water, allowing it to fully liquefy before cooling undisturbed.

    For best results, use within 4-6 months and store in a cool, dry place. Always use clean, dry hands when applying to keep the product fresh and prevent bacteria from shortening its shelf life.

  • You can most certainly expect the same quality as each product is crafted with care and attention to detail. Handmade products are bespoke so there will always be slight design variations between batches and each will have it’s own charm with subtle variances in colour, texture and scent. These distinct qualities celebrate the beauty of handmade products, making each purchase truly unique!

  • Yes! I use nourishing oils, butters, clays, herbs, botanicals, natural colorants, and pure essential oils to create products that even the most sensitive skins will love. My formulas are mild, my scents are subtle, and everything is made with the finest natural ingredients, so my products are well suited to individuals with skin sensitivities.

    For those with particularly sensitive skin I have created a range of unscented products (soaps, lip balms, hand salves & body butters) designed to deeply moisturize and nourish the skin.

  • Yes, the majority of my products use plant-based ingredients so are Vegan-friendly. Labels will indicate if a product is Vegan-friendly or contains animal products.

  • Unlike commercial soaps, which are often mass-produced with harsh chemicals and artificial fragrances, my artisan soaps are handcrafted in small batches using only natural, high-quality ingredients. I carefully select nourishing oils, butters, clays, herbs, botanicals, natural colorants, and pure essential oils to create gentle, moisturizing bars. Each soap is a labor of love, made with care from start to finish, free from synthetic additives and full of nature’s best.

  • Please feel free to contact me, I am happy to help.